What people are saying about Tactful AI
Funding rounds, strategic partnerships, awards, and media coverage — the latest from our journey building the infrastructure of Agentic CX.
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Tactful AI raises $1M pre-Series A to scale agentic CX infrastructure
Round co-led by Foras AI and M Empire, with participation from deep-tech angels. Follows 100x growth in platform usage over the prior 12 months.
valU partners with Tactful AI to enhance customer experience through unified engagement, AI-driven automation and advanced insights
valU selects Tactful AI to unify and automate customer engagement across WhatsApp, web, mobile, and social channels.
Tactful AI invests EGP 250 million to lead customer experience transformation through AI across the Middle East and Europe
Announced alongside the founder reacquisition — funds R&D expansion in Cairo and Cambridge.
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Tactful AI named among Egypt's Top 3 Innovators in AI Excellence and Deeptech
Recognised at the 4th edition of Egypt's Entrepreneur Awards (EEA 2025) for innovation in AI and deep technology.
Bosta and Tactful AI form strategic partnership to elevate customer experience across the region
Bosta integrates Tactful AI's CX platform to enhance engagement across the Middle East, combining logistics infrastructure with intelligent engagement technology.
Originally in ZawyaSecond Act: Tactful AI Co-founder and CEO Mohamed Elmasry on reacquiring his startup
In-depth Inc. Arabia feature covering the journey from founding in 2016, the 2022 Dstny acquisition, and the management buyback.
Originally in Inc. ArabiaConversation with Tactful AI Co-founder and CEO Mohamed Elmasry — A MasterMinds Feature
Interview covering ElMasry's entrepreneurial journey from Luxor to building a globally competitive AI platform from Egypt.
Originally in ArageekMohamed Nagaty joins Tactful AI as investor and advisor to CEO, advancing vision for a global tech ecosystem from Egypt
Prominent Egyptian entrepreneur and investor Mohamed Aboulnaga Nagaty joins as investor and strategic advisor.
Tactful AI founders reacquire company from Dstny, enter new growth phase
Co-founders reacquired full ownership from Dstny, marking an independent growth chapter targeting the Middle East and Europe.
Originally in WamdaTactful AI featured in KPMG UK Customer Experience Excellence Report 2025/26
The Cambridge KPMG report highlighted the Elaraby Group CX transformation powered by Tactful AI.
Tactful AI partners with Trusip and The Trust Group to deliver CCaaS solutions to SMEs in the UK and Europe
Strategic partnership with The Trust Group and Trusip to deliver AI-powered CCaaS solutions to SMEs, targeting hospitality and financial services across 400+ reseller partners.
Originally in PressatConversational Booking Engine transforms direct hotel bookings
AI-powered chat solution integrating with hotel booking systems like Mews PMS, enabling guests to search, compare, and book rooms through natural conversation.
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