Tactful uses the following subprocessors to assist in providing the services. If you have any questions regarding our subprocessors, please don’t hesitate to contact privacy@tactful.ai.
These data subprocessors apply to all customers who utilize the Tactful Engage platform and are agnostic of product utilization.
| Sub Processor | Processing Activities | Entity Country |
|---|---|---|
| Amazon Web Services | Cloud Service Provider | Ireland |
| BugSnag, Inc. | Quality Assurance and Error Tracking Services | United States |
| Product, Marketing, and Usage Analytics | United States | |
| Hubspot | CRM & Marketing Platform | United States |
| Zapier | Developer Tool and Data Connector | United States |
These Data Subprocessors may be utilized to support customers who may elect to share personal data with Tactful’s support personnel.
| Sub Processor | Processing Activities | Entity Country |
|---|---|---|
| Atlassian | Software Development and Collaboration Tools | Global Residency (between US California and Oregon, EU Frankfurt and EU Ireland regions) |
| Microsoft Corp. | Software Development and Collaboration Tools (Office 365, Microsoft Teams) | European Union |
| Brevo | Transactional Email Delivery Platform | France |
Sub-Processors
Last Updated 5 Nov 2024
At Tactful AI, we prioritize the security and privacy of our customers’ data. We engage with third-party service providers, known as Sub-Processors, to assist in delivering our services. Below is a list of our current Sub-Processors, including their purpose and location.
These data subprocessors apply to all customers who utilize the Tactful Engage platform and are agnostic of product utilization.
List of Sub-Processors
Sub-Processors
DPA Link
Processing Activities
Entity Country
Amazon
Cloud Hosting and Storage
Ireland
Chargebee
Subscription Billing Management
United States
Stripe
Payment Processing
United States
Bugsnag
Error Monitoring and Reporting
United States
OpenAI
Natural Language Processing and AI services
United States
AzureAI
General Processing Activity
European Union
Cloudinary
General Processing Activity
Ireland
Zapier
General Processing Activity
United States
Brevo
Transactional Email Delivery Platform
France
Data Protection and Security
We ensure that all our Sub-Processors adhere to stringent data protection standards and comply with relevant regulations such as the GDPR. Each Sub-Processor undergoes a thorough security assessment before engagement.
Updates to Sub-Processors
We may update this list periodically as we add or remove Sub-Processors. Significant changes will be communicated to our customers in advance. We encourage you to review this page regularly for the latest information.
Contact Us
If you have any questions or concerns about our Sub-Processors, please contact us at: privacy@tactful.ai
