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Tactful Blog

Everything you need to know about customer experience, AI, omni-channel communication, data analytics, and more.

How-AI-is-a-game-changer

How AI is a game-changer in customer experience

AI and Machine Learning |
10 min read
By Tactful Team

Editor’s Pick

E-Commerce-CX-Guide

E-Commerce Customer Experience Guide

E-Commerce |
20 min read
By Tactful Team
Tips-Customer-Service

9 essential tips for excellent customer service

Communication |
3 min read
By Tactful Team

Latest Articles

Product-Led Growth

Product-Led Growth: The What, The Why, The How

Tactful Xperts |
3 min read
By May Girgis
Startup-Operations-101

Startup Operations 101

Tactful Xperts |
7 min read
By Ihab Tag
MitelUnited2022

Tactful AI sponsored Mitel United 2022

Tactful News |
2 min read
By Noha Abdel-Tawab

How to become a Frontend Engineer

Tactful Xperts |
4 min read
By Dalia Ihab
Dec-21-product-updates

What’s new in Tactful AI – Dec 2021

Product Updates |
< 1 min read
By Tactful Team
Help-Desk-Small-Businesses

Help Desk software for small businesses

CX |
4 min read
By Tactful Team
Mitel-Tactful-Partnership

Tactful AI and Mitel partner to deliver AI-powered unified communication and customer experience solutions

Tactful News |
3 min read
By Tactful Team
Enterprise-Help-Desk

How to choose an Enterprise Help Desk Software

CX |
10 min read
By Tactful Team
Customer-Care-Healthcare

How to provide great customer care in the healthcare industry?

CX |
3 min read
By Tactful Team
Cognitive-Assistant-CX

How can a cognitive assistant help your team provide a better seamless customer experience

CX |
5 min read
By Tactful Team
AI-Customer-Care-Solution

AI as a solution for customer care, can it be real or just pure sci-fi?

AI and Machine Learning |
3 min read
By Tactful Team
Makkah-Tactful-CX

Makkah Clock Royal Tower, a Fairmont Hotel, and Raffles Makkah Palace select Tactful AI to enhance guests’ experience

Tactful News |
4 min read
By Tactful Team
4-Tips-Omnichannel-Communication

4 reasons why you should adopt omni-channel communication in business

Communication |
4 min read
By Tactful Team
Omnichannel-vs-Multichannel

6 critical differences between omnichannel & multichannel

Communication |
3 min read
By Tactful Team

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Tactful-by-Dstny

Tactful AI is now part of Dstny, the European leader in business communications. More about the acquisition.

Stirling House Business Centre, Cambridge Innovation Park, Cambridge, UK © 2022, TACTFUL LTD

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