Plan for every business

  • Starter
  • Growing
  • Enterprise

Customer Experience Foundations

Digital Care

Omnichannel Customer Support

starting from

$39

per agent
per month

Channels

  • Facebook Messenger & Comments

  • WhatsApp*

  • Website Integration

  • Web SDK

  • iOS/Android SDK

  • Email

Features

  • Omnichannel Unified Agent Desktop

  • Knowledgebase

  • Content Management System

  • Customer Profile Management

  • Call Center Integration¹

  • Analytics

AI Chatbot

Intelligent Self-service

starting from

$49


per month

Channels

  • Facebook Messenger & Comments

  • WhatsApp*

  • Website Integration

  • Web SDK

  • iOS/Android SDK

Features

  • Chatbot Engine

  • Multilingual AI

  • Knowledgebase

  • Content Management System

  • Built-in Ecommerce Automations

  • Outbound Campaigns

  • Analytics

  • $39 per 1000 connectionsⁱ per month

ⁱ A connection is one user that engages with the business one time or more during a billing period.

¹ Additional integration and/or subscription fee apply.

* Additional WhatsApp for business APIs and activation fees apply.

For Fast Growing Businesses of all Sizes

Cognitive Care

AI Powered Support

starting from

$79

per agent
per month

Channels

  • Facebook Messenger & Comments

  • WhatsApp*

  • Website Integration

  • Web SDK

  • iOS/Android SDK

Features

  • Chatbot Engine

  • Multilingual AI

  • Omnichannel Unified Agent Desktop

  • Knowledgebase

  • Content Management System

  • Built-in Ecommerce Automations

  • Customer Profile Management

  • Call Center Integration¹

  • Analytics

  • $39 per 1000 connectionsⁱ per month

Cognitive Plus

Advanced Automation

starting from

$119

per agent
per month

Channels

  • Facebook Messenger & Comments

  • WhatsApp*

  • Instagram

  • Twitter

  • SMS²

  • Email

  • Website Integration

  • Web SDK

  • iOS/Android SDK

Features

  • Chatbot Engine

  • Multilingual AI

  • AI-Agent Assist

  • Omnichannel Unified Agent Desktop

  • Knowledgebase

  • Content Management System

  • Ticketing

  • Customer 360

  • Built-in Ecommerce Automations

  • Customer Profile Management

  • Outbound Campaigns

  • Call Center Integration¹

  • Analytics

  • $39 per 1000 connectionsⁱ per month

ⁱ A connection is one user that engages with the business one time or more during a billing period.

¹ Additional integration and/or subscription fee apply.

* Additional WhatsApp for business APIs and activation fees apply.

² Additional SMS APIs and activation fees apply.

Unified and Scalable Customer Experience Solution

Enterprise

AI & data centric approach to omnichannel customer experience for growing enterprises

Everything in Cognitive Plus, and

  • Dedicated Account Manager

  • Cloud, Private Cloud & On-Premises, Deployment Options

  • Multilingual AI Technology

  • Video Enabled Customer Care

  • Agents Whisper Mode

  • AI-Powered Routing

  • Live Customer Insights

  • Conversational Analytics

  • Custom Flow Design

  • Call Center Integration

  • Custom Third-Party Integration

  • Business Intelligence Tools Integration

  • RPA Connectors

  • 99.999% SLA

These businesses & more trust Tactful to boost customer satisfaction, productivity, & sales

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Why Fast Growing Brands Choose Tactful UCX

0%

Better Customer Retention

0%

Better Productivity

0%

Better Conversion Rate

0%

Faster Time-To-Market

0%

Better Customer Retention

0%

Better Productivity

0%

Better Conversion Rate

0%

Faster Time-To-Market

Enterprise Grade Platform

Enterprise Ready

Security & SLA

Tactful UCX offers superior security & guarantee outstanding service-level agreement, as well as flexible integrations.

Cost Effective

Scalable & Affordable

Tactful UCX has been built to flexibly grow as your business grows. You can add more users & features without worrying about reliability or past investment.

Flexible Deployment

Stay Compliant & Agile

Tactful UCX is an infrastructure agnostic solution. You can enjoy our managed cloud offering or deploy Tactful UCX on your private cloud or on-premises data center.

Request a live,
personalized demo