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Tactful AI
Careers

Build customer experience infrastructure from this region, for the world.

A remote-first team across MENA and Europe — see what's open below, or introduce yourself.

See open roles
About Tactful

Customer experience infrastructure, built from this region for the world

130M+ customer engagements processed. 25x platform usage growth year on year.

  • Tactful unifies every digital customer conversation into one platform.
  • WhatsApp, Instagram, email, web chat and more — one workspace.
  • AI agents resolve, route and act inside the conversation.
  • Live analytics turn engagement data into decisions, not historical reports.
  • We are building toward Agentic CX — governed, autonomous resolution.
  • Teams across e-commerce, retail and financial services in MENA and Europe rely on us.
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Open Roles

Two roles open now

Sales Development Representative

Remote-firstMENA & EuropeSDR

Open pipeline and hand sales-ready meetings to AEs.

Senior Sales Account Executive

Remote-firstMENA & EuropeSenior

Own the full cycle — first call to signed deal.

Why Tactful

Why join Tactful

Real product, real scale

130M+ engagements processed across MENA and Europe.

Remote-first

Work from where you do your best work.

Outcome over hours

We measure results, not seat time.

Build a category

Customer experience infrastructure, not another point tool.

Grow fast

Clear paths to grow as the team and the company scale.

Experienced team

Technical, collaborative, shipping quickly.

Don't see your role?

We're growing across MENA and Europe — introduce yourself.