Tactful AI announced that Mohamed Aboulnaga Nagaty has joined as investor and strategic advisor to the CEO. This move advances the company's goal to expand regionally and globally while accelerating technological innovation across the Middle East.
Nagaty's involvement stems from witnessing Tactful AI's tangible impact on operational efficiency, digital sales growth, and customer satisfaction at businesses he knows personally. He shares the company's vision to build a globally competitive technology ecosystem based in Egypt and the Arab region, promoting digital sovereignty and creating opportunities for local talent.
"I've followed Tactful AI's journey and witnessed its impact on companies I know well. I'm excited to support this vision and help scale its impact across new markets," Nagaty stated.
"Having Negaty onboard is not just a financial investment for us, but a meeting of two visions that believe the future of technology in our region must be built by our own hands," said Mohamed Elmasry, Co-founder and CEO.
Founded in 2016 by Mohamed Elmasry and Mohamed Hassan, Tactful AI has invested over $5 million in technology development, launching Egypt's first fully homegrown AI product for customer experience management. The platform now serves e-commerce, hospitality, finance, and telecommunications sectors, delivering revenue increases of 15% to 35% within months of implementation.
Client portfolio includes Fairmont, Address Hotels, El Araby Group, 2B, L'azurde, and IRADA Microfinance.