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Ihab Tag, Product Director at Tactful AI

Product Director

Ihab Tag

Tactful AI · The Agentic CX Platform

Ihab Tag began his career as a licensed physician before moving into product and technology. He brings the same evidence-based, diagnostic approach to product problems. He now leads Product at Tactful AI. Ihab combines deep technical skills, including SQL, data engineering and open-source AI integrations, with a data-driven product strategy for AI-powered customer experience.

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The teams winning at CX are already using Tactful. Join them.

130M+ engagements processed, +40% CSAT improvement, 40–80% automation. See these results with your channels and use cases.

130M+Engagements Processed
+40%CSAT Improvement
40–80%Effective Automation

30-minute personalised walkthrough. No slides, no pressure.