Tools and guides for CX teams
Free guides and calculators from the Tactful team, built around the numbers CX leaders manage: response time, staffing and the cost of every conversation.
- NewGuide · PDF sent by emailGet the runbook
Peak-Day Runbook
Keep first-response time steady on White Friday. A 20-page guide with worksheets and 10 ready replies.
PDF, English and Arabic
- CalculatorOpen the calculator
WhatsApp cost calculator
Estimate your monthly WhatsApp messaging costs.
Opens a separate tool