Boost customer retention and sales while staying price competitive by using Tactful artificial intelligence-based customer experience solution.
As of 2017, the MENA e-commerce market reached $8.3 billion, with an average annual growth rate of 25%, e-commerce in the region has been growing slightly of the global average. In order to compete in this space, businesses have to adopt a customer-centric approach with a focus on delivering the best service across all channels. We at Elaraby have worked with Tactful to build a comprehensive customer experience platform to manage and deliver the best customer experience across all digital platforms, since started we have seen spectacular improvements in customer satisfaction, online conversion, and operations efficiency. The results have been exceeding our expectations on all fronts.
Manal Negmeldin Head of Digital and Omnichannel at Elaraby Group
Tactful UCX offers superior security & guarantee outstanding service-level agreement, as well as flexible integrations.
Tactful UCX has been built to flexibly grow as your business grows. You can add more users & features without worrying about reliability or past investment.
Tactful UCX is an infrastructure agnostic solution. You can enjoy our managed cloud offering or deploy Tactful UCX on your private cloud or on-premises data center.
