CX Integrations & Orchestration — Your Entire Tech Stack, One Canvas
Call APIs, fire webhooks, run custom code, embed AI — orchestration native to your CX stack.
Drag. Connect. Deploy. Across every system.
Call any API, run JavaScript, fire webhooks, embed AI — workflows that span your entire stack.
Build workflows that span your entire stack.
API calls, webhooks, code, AI — connected on the Canvas.
Explore Automation CanvasYour systems. Connected via API.
Drop-in connectors for platforms you use. API node for the rest.
Messaging Channels
Ecommerce
CRM & Support
Payments
Enterprise Systems
Analytics & Data
Full SDK for every platform service at runtime.
Full platform access at runtime — conversations, profiles, knowledge base, and agent state.
- Read/write access to conversations, customers, tickets, knowledge base
- Query real-time operational state — agent availability, queue depth, SLA status
- Trigger other automation flows programmatically
- Write reusable functions shared across all flows
- Access channel-specific features — send templates, rich messages, carousels
- All SDK calls audited and permissioned — same governance as UI
Conversations
Messages, state, assignments, notes, history
Customers
Profiles, tags, segments, satisfaction data
Knowledge Base
Query FAQs, articles, intent mappings
Analytics
Real-time metrics, queue state, SLA data
Channels
Send messages, templates, rich media
Agents
Status, skills, workgroups, availability
Automation
Trigger flows, share state, orchestrate
Service Desk
Create tickets, update status, assign
When connectors aren't enough, write code.
JavaScript at runtime with full SDK access. Reusable functions shared across all flows.
Inline code nodes
Write JavaScript inside a canvas node with full conversation context and SDK access.
Reusable functions
Shared functions across all flows — eligibility checks, price calculations, compliance rules.
Multi-flow orchestration
Chain workflows, pass data between flows, and build layered orchestrations from code.
Inbound webhooks
Receive events from external systems and route them into canvas flows automatically.
REST API
Full REST API for external systems — read conversations, trigger actions, manage configurations.
Execution audit
Every execution logged — input, output, duration, errors. Roll back instantly.
Connect your stack in minutes
API, webhooks, and SDK — everything connects. See how.
Every integration governed. Every execution logged.
Every API call, webhook, and code execution — authenticated, encrypted, scoped, and audited.
- OAuth 2.0 and API key auth for all external connections
- Scoped permissions — each integration accesses only what it needs
- Encryption at rest and in transit for all data flows
- Full audit trail — every API call, webhook, and code execution logged
- Role-based access — who can create, edit, activate flows
- Data residency options for regulated industries
Disconnected systems slow your team down. Connect your entire stack today.
Cross-system workflows in minutes. 80M+ engagements with real-time CRM and payment data.
30-minute personalised walkthrough. No slides, no pressure.