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It’s time to upgrade your customer service software to the latest Tactful Unified Cognitive Customer Experience Platform.

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• Multilingual AI technology
• Omnichannel customer engagement management
• Programmable chatbot engine
• Knowledgebase system
• Content management system
• Unified cognitive agent desktop
• Integrated ticketing system
• Outbound communication management
• Video enabled customer care
• Customer journey analyzed and 360 view
• Integrated CRM system
• AI-powered business analytics