Platform
UCX Platform

Customer Engagement Platform

Scalable AI-powered customer engagement platform to boost customer retention, optimize operations & maximize sales.

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Conversational Analytics

Understand Conversations On Scale

Deep dive into the customer journey & extract new insights using AI-powered conversational analytics engine

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Use Cases

AI Help Desk
Comprehensive omnichannel customer support, ticketing & CRM capabilities.

AI Chatbot
Build better self-service experiences using smart virtual assistants powered by multilingual AI.
Technology

Conversational AI
Understand customers intents in Natural Language using multilingual conversational AI technology

Conversational Analytics
Find insights from large volume conversations’ data using Tactful's AI-powered analytics engine

Workflow Automation
Build intelligent AI-powered workflows using an easy-to-use no-code visual designer

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Goodbye Tactful.
Hello Dstny Engage.

Tactful AI is not longer available to new users.

We’re thrilled to announce the highly anticipated launch of Dstny Engage, the next generation in customer engagement solution that will transform the way you connect with your customers.

Discover Dstny Engage now.

Dstny Engage is the ultimate customer engagement solution for small and medium-sized (SME) businesses.

Our innovative Unified Inbox and comprehensive set of productivity features empower SMEs like never before. Supercharge engagement, elevate customer satisfaction and loyalty and create unparalleled value for your users with Dstny Engage.

Try it today.

You are in good hands

Tactful AI is now part of Dstny, the European leader in business communications. More about the acquisition.

Stirling House Business Centre, Cambridge Innovation Park, Cambridge, UK © 2022, TACTFUL LTD

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Conversational Analytics

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Conversational AI

Conversational Analytics

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