Help Desk software for small businesses
Before we go there, let me ask you a few questions: If your answer to all these questions is yes, then you definitely need to adopt omnichannel in your business. In this article, I am going to explain the meaning of the term omnichannel, and how it can be beneficial to your business. What is […]
6 critical differences between omnichannel & multichannel
Definition Multi means “many” while Omni means “all”, somehow the meaning of each is quite similar because both use multiple channels to promote the business brand and communicate with customers. Both multichannel and omnichannel use display advertising, search engines, social media, email, and mobile marketing, the difference is that in a multichannel approach, those channels […]
4 reasons to adopt omnichannel communication
Before we go there, let me ask you a few questions: If your answer to all these questions is yes, then you definitely need to adopt omnichannel in your business. In this article, I am going to explain the meaning of the term omnichannel, and how it can be beneficial to your business. What is […]
