Smarter Conversations and Real Results with AI Agents for Support and Sales
AI Agents that automate, assist, and amplify your team’s impact across every channel — from service to sales.
What Are AI Agents?
They’re not chatbots — they’re your new teammates.
Traditional Chatbots
Scripted, rule-based menus
Handles simple FAQs only
Requires constant manual updates
Waits for user input
Limited personalization
AI Agents
Context-aware, adaptive understanding
Manages complex, multi-step tasks
Learns continuously from data and past cases
Acts proactively and escalates intelligently
Tailors every response to customer context
AI Agents for Support & Service
Customer service and technical support teams face constant pressure: growing ticket volumes, impatient customers, and complex issues that demand instant answers. Traditional chatbots can’t keep up.
That’s where Support AI Agents come in
24/7 First-Line Response
Handle thousands of tickets simultaneously, cutting waiting queues to zero.
Predictive Problem-Solving
Detect recurring issues and prevent system-wide disruptions.
Knowledge-Powered AI
Pull instant solutions from documentation, logs, and past tickets.
Precision Escalation
Route complex cases to human experts with complete context.
Team Augmentation
Free your agents from repetitive work so they can focus on what truly needs a human touch.
How Tactful Builds and Scales Your AI Agents Through Its Low-Code CX Studio
Assess Service Maturity
We evaluate your workflows, SLAs, and data readiness.
Define the Right Agent
Autonomous or assistive, depending on your operational goals.
Design for Your Brand
Tone, escalation logic, and integrations tailored to your systems.
Expand Over Time
Start small, scale fast — from FAQs to proactive multilingual support and predictive analytics.
AI Agents for Support & Service
Sales teams want to sell more, faster. But between repetitive tasks, endless follow-ups, and customer drop-offs, time gets lost.
What Sales AI Agents Deliver
Lead Qualification
Score and nurture leads automatically so reps focus on real opportunities.
Instant Scheduling & Quoting
Book meetings, generate quotes, and handle follow-ups instantly.
Real-Time Buyer Insights
Surface intent, objections, and preferences for precision engagement.
Sales Coaching
Support your team with performance feedback and roleplay training.
CRM Integration
Connect seamlessly with your tools to unify sales data and eliminate tab-switching.
Why It Works
We focus on reality, not hype.
Maturity First, Not Buzzwords
A step-by-step roadmap to AI readiness and scalability.
Bridge the Gap
We help you evolve from manual to AI-driven without disruption.
ROI-Driven Approach
Every agent adds measurable value — from SLA improvement to sales growth.
