Workflow Automation Technology

Safe Time & Cost

Using Smart Workflows Automation

Using Tactful UCX Studio you can turn the most complex dull workflows into smart and time saving experiences for your customers and your team.

CX workflow automation

These businesses & more trust Tactful to boost customer satisfaction, productivity, & sales

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Workflow Studio Builder

Build Complex Workflows With Ease

Intuitive & Easy to Use

Tactful UCX Studio simplify the process of building the most complex workflows using an easy to use visual designer that requires no coding experience.

Setup Advanced Sequences

Flexible Triggers & Actions

Add triggers from different system events or external sources including other business tools. Triggers can be anything including your customers messages and interactions to other business related events.

Workflows outputs can be any simple or complex actions from responding to customers on a general inquiry to fully automating orders placements and subsequent actions.

Customer Experience Workflow
AI Powered CX Automations

Utilize AI without Coding

Smart AI Powered Automations

Tactful UCX Studio combined with Tactful Multilingual AI engine is your way to build intelligent automated workflows that can be fed by things like customer’s intent, sentiment and more.

agent assist workflow

Support Your Team & Customers with AI

End-to-End Workflow Automations

Automations built using Tactful UCX Studio are universal, they can be used for customers’ self-service use cases, assisting your agents in live customer conversation, or automating the whole operations of your call center.

Why Fast Growing Brands Choose Tactful UCX

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Better Customer Retention

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Better Productivity

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Better Conversion Rate

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Faster Time-To-Market

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Better Customer Retention

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Better Productivity

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Better Conversion Rate

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Faster Time-To-Market

Enterprise Grade Platform

Enterprise Ready

Security & SLA

Tactful UCX offers superior security & guarantee outstanding service-level agreement, as well as flexible integrations.

Cost Effective

Scalable & Affordable

Tactful UCX has been built to flexibly grow as your business grows. You can add more users & features without worrying about reliability or past investment.

Flexible Deployment

Stay Compliant & Agile

Tactful UCX is an infrastructure agnostic solution. You can enjoy our managed cloud offering or deploy Tactful UCX on your private cloud or on-premises data center.

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