Workflow Automation Technology
Safe Time & Cost
Using Smart Workflows Automation
Using Tactful UCX Studio you can turn the most complex dull workflows into smart and time saving experiences for your customers and your team.
Using Smart Workflows Automation
Using Tactful UCX Studio you can turn the most complex dull workflows into smart and time saving experiences for your customers and your team.
Tactful UCX Studio simplify the process of building the most complex workflows using an easy to use visual designer that requires no coding experience.
Add triggers from different system events or external sources including other business tools. Triggers can be anything including your customers messages and interactions to other business related events.
Workflows outputs can be any simple or complex actions from responding to customers on a general inquiry to fully automating orders placements and subsequent actions.
Tactful UCX Studio combined with Tactful Multilingual AI engine is your way to build intelligent automated workflows that can be fed by things like customer’s intent, sentiment and more.
Automations built using Tactful UCX Studio are universal, they can be used for customers’ self-service use cases, assisting your agents in live customer conversation, or automating the whole operations of your call center.
Tactful UCX offers superior security & guarantee outstanding service-level agreement, as well as flexible integrations.
Tactful UCX has been built to flexibly grow as your business grows. You can add more users & features without worrying about reliability or past investment.
Tactful UCX is an infrastructure agnostic solution. You can enjoy our managed cloud offering or deploy Tactful UCX on your private cloud or on-premises data center.