Workflow Automation Technology
Save Time & Cost using Workflows Automation
Using Tactful UCX Studio you can turn the most complex dull workflows into smart and time saving experiences for your customers and your team.
You are in good hands
Intuitive & easy to use builder
Build complex workflows with ease
Tactful UCX Studio simplify the process of building the most complex workflows using an easy to use visual designer that requires no coding experience.
Flexible triggers & actions
Setup advanced sequences
Add triggers from different system events or external sources including other business tools. Triggers can be anything including your customers messages and interactions to other business related events.
Workflows outputs can be any simple or complex actions from responding to customers on a general inquiry to fully automating orders placements and subsequent actions.
Smart AI-powered automations
Utilize AI without coding
Tactful UCX Studio combined with Tactful Multilingual AI engine is your way to build intelligent automated workflows that can be fed by things like customer’s intent, sentiment and more.
End-to-end workflow automations
Support your team & customers using AI
Automations built using Tactful UCX Studio are universal, they can be used for customers’ self-service use cases, assisting your agents in live customer conversation, or automating the whole operations of your call center.