AI-Powered Omnichannel Help Desk

Support Customers on Every Channel

Engage, convert and retain your customers on the touchpoints they prefer at any time

009. Hero

You are in a good company!

Burger King@3x
Etisalat@3x
Chery@3x
Gold_s gym@3x
Pizza King@3x
Accor@3x
Seoudi@3x
Raffles@3x
Mubadalah@3x
Mitel@3x
fairmont@3x
Elaraby@3x
Swssotel@3x
Momen@3x

Superior multilingual AI help desk

Deliver personalised service with multilingual AI

010. Multilingual
011. Automation

Advanced help desk automation

Turn demand into command with self-service

Streamline your business operations and empower your agents

Central Control Dashboard
For Every Stakeholder

Stay on top of your current
operations including sales,
and customer support.

Best-in-Class
Unified Agent Desktop

Live agents manage all live
conversations across
from one unified.

Realtime Contact Centre
Monitoring Dashboard

Keep an eye on all current
transactions and conversations
for your team.

AI Agent Assist

AI-agent-assist mode brings real
recommendations & insights
your agents’ fingertips.

Agents Collaboration

Let your team work as one man
built-in team collaboration
features for a shorter.

Agents Productivity

Tactful help desk with your
tool as Slack, Microsoft
and much more.

Integrated ticketing system

Simplify and organize operations

Integrated Contacts Manager

Streamline your operations

Voice capabilities

Manage voice calls using the same dashboard

08-Voice Enabled (1)

Why fast growing brands choose Tactful AI

10 %
Retention
11 %
Productivity
99 %
Response Time