Using AI to Transform
Customer Experience at Scale

In 2016 and at the heart of the city of the University of Cambridge, a team of seasoned technology entrepreneurs founded Tactful. Tactful is poised to transform customer experience and workplace collaboration using AI.

Using unique and multilingual AI technology, Tactful AI automates, personalizes, and augments 1-2-1 conversations between organizations and their customers or employees.

With proven and deep experience in enterprise solutions, Tactful combines technology with world-class professional services and consultancy to enable businesses to accomplish strong and hassle-free AI transformation within all organizational functions.

Tactful’s mission is to help businesses thrive by enabling meaningful and effective engagement with their customers using solutions created by our top-tier team of engineers.