Tactful UCX "Unified Cognitive Customer Experience" is the all-in-one platform for growing enterprises looking for a scalable and capable modern software to boost customer retention, optimize operations, maximize sales and have deep insights about their customers journey.
Tactful UCX incorporates a cutting edge omnichannel and AI-powered customer support software. Using Tactful UCX you can deliver the best customer experience across digital channels and streamline operations at reduced cost.
Engage, Reach & Convert Using Tactful Multilingual AI Chatbots. Convert website visitors, app users & social media audience into paying customers instantly.
Proactively resolve customers problems and automate sales & support, all at one step.
Tactful UCX is the one platform for unified customer communications across all touch points. Tactful UCX helps you manage inbound requests and drive outbound engagement using a consistent omnichannel approach.
Tactful UCX is built from the ground up using AI and data centric approach.
Tactful augments every step of your customer journey either by automated service, personalized recommendation or empowering your agents by smart answers and realtime insights.
Tactful i-Sight technology is advanced analytics engine that uses AI to extract difficult to find insights from several sources and large volume conversations’ data.
Using Tactful i-Sight you can turn every conversation into an opportunity to learn and improve.
Tactful UCX offers superior security & guarantee outstanding service-level agreement, as well as flexible integrations.
Tactful UCX has been built to flexibly grow as your business grows. You can add more users & features without worrying about reliability or past investment.
Tactful UCX is an infrastructure agnostic solution. You can enjoy our managed cloud offering or deploy Tactful UCX on your private cloud or on-premises data center.
