Department: Engineering
Type: Full Time
Experience: Mid-Level
JobLocation: Cairo

We‘re looking for Machine Learning Engineers at Tactful AI

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, sales conversion by up to 250%, and productivity by up to 80%.

We’re looking for self-motivated ML Engineers who can tackle both challenging and interesting problems.


  • Study and transform data science prototypes
  • Design NLP applications
  • Select appropriate annotated datasets for Supervised Learning methods
  • Use effective text representations to transform natural language into useful features
  • Find and implement the right algorithms and tools for NLP tasks
  • Develop NLP systems according to requirements
  • Train the developed model and run evaluation experiments
  • Perform statistical analysis of results and refine models
  • Extend ML libraries and frameworks to apply in NLP tasks
  • Remain updated in the rapidly changing field of machine learning


  • Proven experience as an NLP Engineer or similar role
  • Understanding of NLP techniques for text representation, semantic extraction techniques, data structures and modeling
  • Ability to effectively design software architecture
  • Deep understanding of text representation techniques (such as n-grams, bag of words, sentiment analysis etc), statistics and classification algorithms
  • Knowledge of Python, Javascript, C++ or any OOP Language.
  • Ability to write robust and testable code
  • Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn)
  • Strong communication skills
  • An analytical mind with problem-solving abilities
  • Degree in Computer Science, Mathematics, Computational Linguistics or good equivalent experience.

If interested please apply using the attached form.

Apply for this position

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