With Tactful Cognitive Customer Experience Platform
Tactful UCX will help you build best CCaaS offering for your customers and supercharge your business growth.
To stand out of competition, your CCaaS solutions have to support the different consumers preferences in how they contact businesses.
Tactful UCX and unified control and engagement dashboard you be able to provide best omnichannel service in the market. With support of all digital and traditional channels, Tactful UCX will be your central place for managing all communications.
Tactful UCX unified agent desktop is designed to keep your agents focused on delivering best customer experience while empowering them with realtime AI based recommendations and providing all necessary tools to get the job done accurately and quick.
Tactful i-Sight will supercharge your customer satisfaction and sales by using AI to analyze every customer-agents conversation and provide deep insights that you wouldn’t be able to extract using conventional analytics.
Tactful UCX offers superior security & guarantee outstanding service-level agreement, as well as flexible integrations.
Tactful UCX has been built to flexibly grow as your business grows. You can add more users & features without worrying about reliability or past investment.
Tactful UCX is an infrastructure agnostic solution. You can enjoy our managed cloud offering or deploy Tactful UCX on your private cloud or on-premises data center.
