Tactful AI and Mitel partner to deliver AI-powered unified communication and customer experience solutions

Tactful AI, join forces with Mitel, to bring leading edge cognitive and omnichannel solutions to the fast growing online businesses in the MEA region.
Makkah Clock Royal Tower, a Fairmont Hotel, and Raffles Makkah Palace select Tactful AI to enhance guests’ experience

Makkah Clock Royal Tower, a Fairmont hotel, and Raffles Makkah Palace have selected Tactful AI’s Cognitive Contact Center solution to transform all customer engagements using AI. The solution will employ cutting-edge AI technology to help the two premium hotels become much closer and responsive to their guests across their digital channels.