Best AI Customer Service Software for Insurance Industry
Get an Edge Over Your Competition
With Unified Customer Experience Solution
In this fast-paced digital world, what differentiates a brand is its customer service. A massive shift in customer behavior is noticed during the outbreak of Covid. Understanding customer's behavior pattern is crucial for a delightful consumer experience. Tactful helps you understand your customers better and wipe out all their complaints while providing a seamless consumer journey.

These businesses & more trust Tactful to boost customer satisfaction, productivity, & sales








AI Chatbot Software For Your Insurance Company
Be at your customer’s service around the clock
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Allow your customers to feel heard 24/7 with AI Chatbot support.
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Reduce poor customer service and stop consumers from switching to your competitors.
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Hold a multilingual conversations with your customers without sounding like a bot.
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Differentiate your brand by offering a supreme-quality customer experience.
Omnichannel Live Chat Support For Your Insurance Company
Build strong customer relationships while cutting back on excessive cost
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Delight your customers and increase reliability with consistent customer experience across all digital platforms using our omnichannel technology.
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Stay at the forefront of your competition using end-to-end digital communication.
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Save a substantial amount of cost with our AI chat support.


Provide AI-Powered Personalized Service
Make your customers feel special with the touch of personalization
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Deliver a supreme feeling of personalized service to your customers by understanding their behavior and habits.
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Improve customer engagement and cross-selling success rate by 89% with personalized customer service.
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Satisfy 80% of your customer’s craving for personalized offers with AI-powered service.
Boost Customer Satisfaction
Save Time On Claims Processing and Underwriting Services With AI
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Eradicate customer’s most common issue with the ticketing system that helps your Insurance company speed up and streamline their claims processing and underwriting service.
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Pull up customer’s information fast with our AI-powered self-service even if they're on call.
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Allow your sales team to predict customer spending, adjust pricing, and product recommendations in a timely manner by uncovering consumer patterns using AI.
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Expedite claim cycles to keep your customers coming for a satisfying experience.
Deployment Options
Comply With Regulations Without Compromising Flexibility
Control compliance, stick to regulations, and deploy in flexible options as:
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On-premise: allows you to deploy within the enterprise's IT infrastructure.
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Private Cloud: deploy on private cloud to get the maximum control, privacy, flexibility and ability to apply custom safeguards.
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Hybrid: deploy in a hybrid model between cloud (Private or Public) and local data centre.

Why Fast Growing Brands Choose Tactful UCX
Better Customer Retention
Better Productivity
Better Conversion Rate
Faster Time-To-Market
Better Customer Retention
Better Productivity
Better Conversion Rate
Faster Time-To-Market
Enterprise Grade Platform
Enterprise Ready
Security & SLA
Tactful UCX offers superior security & guarantee outstanding service-level agreement, as well as flexible integrations.
Cost Effective
Scalable & Affordable
Tactful UCX has been built to flexibly grow as your business grows. You can add more users & features without worrying about reliability or past investment.
Flexible Deployment
Stay Compliant & Agile
Tactful UCX is an infrastructure agnostic solution. You can enjoy our managed cloud offering or deploy Tactful UCX on your private cloud or on-premises data center.